We also value your feedback and suggestions — they help us continually improve the Boat Loan Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
The Reserve Bank’s latest decision to keep the cash rate unchanged extends the period of watchful stability for Australian borrowers, including households weighing up a new or used boat purchase. For marine finance customers, the key point is not that boat loan rates will suddenly fall. Rather, a steadier cash rate gives buyers a clearer window to assess affordability, compare lender appetite and decide whether now is the right time to move from browsing to serious negotiations. - read more
Fresh marine market search commentary suggests Australian boating interest remains resilient, even as buyers become more selective about price, model choice and the total cost of ownership. Rather than pointing to a simple rush back into the market, the latest signals indicate a more careful buyer: one who researches brands, compares specifications and weighs up whether a new, used or near-new vessel best suits both lifestyle and budget. - read more
Movements in the Australian dollar are becoming another factor for boat buyers to watch, particularly for shoppers looking at imported vessels, outboard engines, electronics, trailers and specialist accessories. While currency markets can feel distant from a weekend runabout or family cruiser, exchange rate changes can influence the landed cost of marine products long before they appear on a showroom invoice. - read more
After the earlier easing in government bond yields, Australian funding markets have become more two-way as investors weigh inflation risks, global rate expectations and the Reserve Bank's next move. For boat buyers, the message is not that loan rates will move immediately in one direction. It is that the cost of money remains sensitive, and lenders are likely to keep a close eye on wholesale funding conditions when pricing marine finance. - read more
Embarking on a journey as a first-time boat owner is exciting, but it also comes with responsibilities. One of those is maintaining your boat. DIY maintenance can be a rewarding choice for several reasons. - read more
Embarking on the journey of buying your first boat is an exciting adventure, filled with possibilities and dreams of endless exploration. Whether you envision anchoring in secluded bays, fishing off the coast, or simply enjoying leisurely weekends with family and friends, buying a boat opens up a world of opportunities. - read more
Australia, with its vast and diverse coastlines, is indeed a boater's paradise. From the azure waters of the Great Barrier Reef to the serene landscapes of the Whitsundays, there's a spot for every enthusiast to explore and enjoy. Each coastline offers something unique, promising unforgettable adventures. - read more
Embarking on the journey to purchase your first boat is an exciting milestone. There's something magical about the idea of setting sail, exploring Australia’s stunning coastlines, and creating memorable adventures with family and friends. - read more
Knowledgebase
Lien: A legal claim against a property that must be paid off when the property is sold.
