We also value your feedback and suggestions — they help us continually improve the Boat Loan Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Australia’s boating calendar is set for a major shake-up, with Informa preparing to launch the Australian International Boat Show at Sydney’s Darling Harbour from 29 July 2027. The event is planned across ICC Sydney and Cockle Bay, combining a large indoor exhibition for trailer boats, engines, marine technology, accessories and services with an on-water showcase for larger vessels. - read more
In a significant development for the Australian mortgage market, non-bank lender Firstmac has successfully priced a $2 billion residential mortgage-backed securities (RMBS) transaction. This issuance stands as one of the largest in recent times, underscoring robust investor confidence despite prevailing global uncertainties. - read more
The Reserve Bank of Australia (RBA) has announced its decision to maintain the official cash rate at 4.35% during its June 2026 meeting. This unanimous decision marks a pause in the central bank's recent series of rate hikes, providing a moment of stability for borrowers and financial markets. - read more
ScotPac, a leading non-bank lender, has successfully completed a $300 million asset-backed securitisation (ABS) transaction, marking its third such issuance. This achievement underscores the resilience of Australia's lending market and sustained investor confidence, even amid global economic uncertainties. - read more
Embarking on a journey as a first-time boat owner is exciting, but it also comes with responsibilities. One of those is maintaining your boat. DIY maintenance can be a rewarding choice for several reasons. - read more
Embarking on the journey to purchase your first boat is an exciting milestone. There's something magical about the idea of setting sail, exploring Australia’s stunning coastlines, and creating memorable adventures with family and friends. - read more
Australia, with its vast and diverse coastlines, is indeed a boater's paradise. From the azure waters of the Great Barrier Reef to the serene landscapes of the Whitsundays, there's a spot for every enthusiast to explore and enjoy. Each coastline offers something unique, promising unforgettable adventures. - read more
Embarking on the journey of buying your first boat is an exciting adventure, filled with possibilities and dreams of endless exploration. Whether you envision anchoring in secluded bays, fishing off the coast, or simply enjoying leisurely weekends with family and friends, buying a boat opens up a world of opportunities. - read more
Knowledgebase
Yield: The income return on an investment, such as the interest or dividends received from holding a particular security.